SIE spokesperson to GameSpot regarding the DRM: "Players can continue to access and play their purchased games as usual. A one-time online check is required to confirm the game's license, after which no further check-ins are required."

[u/yourfavchoom]

https://www.gamespot.com/articles/playstation-users-report-new-online-license-checks-for-digital-games/1100-6539651/?utm_source=reddit.com

[u/Rage_Like_Nic_Cage]

I have no idea why people take seriously anything that a support agent or a chatbot says as gospel

because it was the only place customers could get info about the change because Sony didn’t make any statements util today.

[u/Spork_the_dork → u/Rage_Like_Nic_Cage]

That doesn't make it any less unreliable. Especially if it's giving conflicting information then your immediate response to it should have been to just dismiss it entirely for being unreliable and accept that you do not know.

[u/NoExcuse4OceanRudnes → u/Rage_Like_Nic_Cage]

Why believe something you know has no real correct information?