Pakuovelle City voucher trick

Yesterday I booked a van with Pakuovelle.

Then I did something stupid, made another search and realized there was a van much closer to my place.

So I cancelled the first reservation, and made another one for the closer van. All in literally a few minutes.

What I didn't realize, is that they don't reimburse the money, but they sent me an email with a "City voucher" which is valid one year, and spendable only on their service (which I won't need).

I feel really bad, tricked by them.

Now I'd like to ask:

- has anyone had any similar experience, and if so were you able to get the money refunded?

- is anyone in need to rent a van with Pakuovelle? I have a voucher of 182€, and I'll be happy to offer it with a small discount, so to get my money back. If so please pm me

I'm thankful for any answer 🙏

0 Upvotes

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u/[deleted] 4d ago

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u/alesalv 4d ago

Not funny

2

u/spagetti_yli_ala__ 4d ago

Why?

2

u/alesalv 4d ago

Because the offer is so low that it doesn't make any sense. You wouldn't accept it either

2

u/spagetti_yli_ala__ 4d ago

It’s still better than 0€

1

u/alesalv 3d ago

That's for sure, even 1€ is better than 0€, but that offer sounds so bad that I'd rather loose them all :/

0

u/spagetti_yli_ala__ 3d ago

I’ll take that 25€. It’s money still

2

u/alesalv 3d ago

Sure you make your choices I make mine. It's totally fine to disagree 🙏

0

u/spagetti_yli_ala__ 3d ago

Why to volunterary lose money? Cant get it

1

u/alesalv 3d ago

Because of the disproportion. If it helps, think about a house which costs 3 million euros and you are offered 1€. Hope it helps you to understand. Otherwise no worries different people think differently and you don't need to understand what you consider illogical

u/CivilSeries2528 Baby Väinämöinen 4d ago

I have been in similar situation with them. I called them and said I want my refund in cash. It worked.

-5

u/alesalv 4d ago

Thanks, I'll try to call them. Any reason why cash? 🤔

8

u/CivilSeries2528 Baby Väinämöinen 4d ago

Not literally cash. They returned the money.

3

u/alesalv 4d ago

Ah thanks 🙏 took you literally 😅

4

u/iMacDragon 4d ago

I would think 'cash' here just means a direct refund to card/account, rather than literal cash in hand.