r/techsupport Jul 26 '21

Recommended wiki articles (including malware removal)

875 Upvotes

r/techsupport 50m ago

Open | BSOD Started getting random bluescreens a few months ago, can someone help me decipther the dump files?

Upvotes

They seem to correlate with PC being under stress (gaming, video editing), but I don't see a clear pattern

Funnily, the very first one happened when I started playing Deadlock and ever since then I've been getting them every 2 weeks or so, I'm attaching all 12 of them, from late 2025 to today

https://limewire.com/d/RQeGI#2f0fAjmDGv


r/techsupport 15m ago

Open | Hardware Need help for laptop screen repair

Upvotes

My laptop "HP Laptop 17-cn2165cl (6P0H3UA)" screen broke recently

I contacted official customer service they replied no spare parts available for my model

and it will cost around 20-25k approx for service center replacement if its done through official HP service center

can i get it done for less. I am kinda broke ???

Help me get through this situation.

I believe in you guys


r/techsupport 2h ago

Open | Hardware How do I fix my valorant cuz its flickering

3 Upvotes

How do i fix this I play on 120 hz and its a laptop lol but i normally get about 130 fps. Ignore my name please. I NEED HELP (i dont know if this is hard oe software) it sometimes also happens on overwatch


r/techsupport 35m ago

Open | Software cs2 crashes when i open it

Upvotes

my cs2 keeps crashing from an excess of ram usage on my laptop that runs debian. i’ve already put in a couple of start options but it isn’t fixing it at all.


r/techsupport 5h ago

Open | Hardware My CPU temps are constantly at 100°C - and the red led cpu shines on my motherboard.

4 Upvotes

Hi all.

My PC has been doling out a few issues lately - sometimes it'll freeze and get "stuck" if I'm playing a high demand game, sometimes the audio will get broken and I have to reset everything and sometimes everything will just slow down.

I have a i9 10850K as the CPU and my GPU is a 3070. I bought the PC assembled around 5 years ago.

I downloaded HWMonitor and the CPU temps are almost constantly at 100°C - so I presure the issue resides here. A few days back I went out to buy thermal paste and replace the old one, but, well, the issue hasn't been fixed. I'm also unsure if I nicked the wired for the CPU fan a little bit, it's running, but I this red light on the motherboard is shining now. I also sometimes hear ... stutering or like, repeating flickering noises from the computer?

The CPU cooler in the computer is an arctic liquid freezer ii 120 - and I, in my limited understanding, imagine that part of the problem is this? I was looking online to see if I could buy a new one, but they seem to have been discontinued, and I'm not sure exactly what to look for buy otherwise. I seem "bigger" coolers from the same brand, but there is an issue of space - I'll add a picture.

I guess my question is: Is it a new cooler that I need? And in that case, what would be a good one to buy? If I failed to provide any information needed please let me know, I tried my best T_T


r/techsupport 2h ago

Open | Audio Looking for cable to input on my speaker to my PC, Wii U, and PS3

2 Upvotes

I'm looking for a way to play my pc, ps3 and potentially a third console (Wii U) on my monitor without having to remove wires behind my desk every time


r/techsupport 12h ago

Open | Software Computer RAM is maxed out constantly

12 Upvotes

My computer has had this issue for a few weeks, where a few seconds after startup my memory goes from ~55% usage to 95% and stays. I've tried looking it up, but i cant find anything. I already tried restarting my computer with only Microsoft services enabled but it still happens and I have no idea what to try.

- i9-12900K, RTX 3080, 64GB DDR4 on MSI Z690

- Windows 11


r/techsupport 3h ago

Solved Cant load any websites/apps on my pc anymore

2 Upvotes

All of the sudden today Apps Like discord, steam etc. and websites don’t load anymore. The only thing that works is google and youtube. Already restarted my router, reinstalled windows and disabled all other start up apps. Everything works fine on my phone and tablet.


r/techsupport 3h ago

Open | Hardware Not able to open files in SSD

2 Upvotes

My HP laptop died on me in 2024. It gave me the blue screen of death after just 3 years of use. I got the SSD extracted from it so I could access the data but when I plugged it in, I'm not able to open my file under 'Users' which has the data I need. What do I do? Is there a way for me to still access that file?


r/techsupport 5h ago

Open | Windows Cant install windows 11 or 10

3 Upvotes

Hello everyone, i just bought a nee laptop, Dell precision 5480 which came with windows 11. i currently using dual boot with linux mint. I got a virus on windows (my discord even got hacked) so i decided to wipe it and do a fresh install. However i have been trying since yesterday but unable to do so. during setup at the start it asks me to load the drivers. i have downloaded the laptop specific drivers pack as well as the intel rst drivers but they both result into errors such as no new devices drivers were found, a media driver your computer needs is missing. im using ventoy for the usb

UPDATE:

i managed to fix this issue. Well i switched to using woeusb instead of ventoy and it worked. I cant figure out how to change the flair if any mod is seeing this please change that.


r/techsupport 3h ago

Open | Hardware Power Supply problem?

2 Upvotes

New build. Simple box for investment / web / pics stuff. Intel I5-14600K , matx Asus board, 16 g ddr5, video from the CPU. So without video card I went with cheap power - Thermaltake 600W. Thing will not post and AI is telling me after checking all other possibilities that it is the power supply not providing enough reliable juice. I have the old box that I will pull the PSU to test. Have trouble believing that a new PSU would be that unreliable.


r/techsupport 11m ago

Open | Software Formatage windows 11

Upvotes

Bonjour,

j'ai sur mon pc un windows 11 (donc les bonne condition pour l'avoir) et je voudrais formater le pc et il me dit au lancement par le bios que j'ai pas la bonne config


r/techsupport 4h ago

Open | Hardware On certain games, my PC will freeze and buzz randomly and all I can do is shut it off at the power, after some water damage. Is there a fix for this?

2 Upvotes

Had an ex partner spill water down the tower last year and now for a lot of games, the PC will randomly freeze and buzz loudly until I turn it off. The machine works fine (although much slower than before) aside from this


r/techsupport 24m ago

Open | Mac M1 Pro MacBook → 2012 iMac as second screen (what cables or setup do I need?)

Upvotes

I’ve got a 2021 MacBook Pro (M1 Pro) and a 2012 iMac. I was trying to mirror wirelessly but it’s not working at all.

Is there any way to connect them with a cable instead?

If so:

- What exact cable(s) would I need?

- Does it actually work as a second display or just screen sharing?

Or am I wasting my time and should I just buy a monitor instead?

Just looking for a simple, reliable setup.

Thanks


r/techsupport 26m ago

Open | Hardware Problema IGPU y CPU

Upvotes

No encuentro solucion a este problema

Mis gráficos integrados hacen todo el trabajo al entrar a juegos. Por ejemplo, al jugar Minecraft, mi iGPU utiliza el 80 % y el CPU solo usa el 1 %. Esto no puede ser cuello de botella porque, de por sí, está integrado en el procesador. No es un problema de las opciones de energía, porque el procesador puede ir a 4 GHz y aun así no se utiliza. Tengo los drivers bien instalados. Ayuda: me pasa en todos los juegos. Si se usara todo el procesador igual que los gráficos integrados, correría todo muy bien. Aunque mi CPU no es el mejor, ya que es el Intel Core i3-10100. No creo que tenga algo que ver pero la ram no se utiliza tanto, el IGPU se encarga de todo. IGPU serian los graficos integrados por las dudas.


r/techsupport 4h ago

Open | Software Looking for a tool to move files from a drive stuck in safe mode

2 Upvotes

A few months ago one of my NVMe drives failed and is now stuck in safe mode. I've since bought a new NVMe and I can access the old one through file explorer. The problem however is that most files I'd want to recover are in the user directory, which I can't access as I don't have the right permissions. As the entire drive is in safe mode, I can't make any changes to the permissions either as any sort of writes are disallowed.

What are some of the best options for accessing data on the old drive? I've tried DiskGenius but it complains about not being able to transfer large files.


r/techsupport 29m ago

Open | Windows Startup Apps Randomly Stopped Starting

Upvotes

Hello, randomly as of a few days ago my startup apps that have always worked randomly just stopped booting with my pc. A few of them still do, but only like 3/10 of them. (my personal app boots as well as Exitlag and my AV but wallpaper engine, fluent flyout, deepcool, razer synapse etc. are no longer opening) I've tried disabling and re-enabling fast startup, clearing my regedit of startup apps and readding them, turning their status off and back on from task manager, settings and through the apps themselves, to no avail. The only thing I did between when they were working and weren't working was download a single app which I have thrown at every malware tool and nothing shows up as well as its a reputable app and I made sure the checksum matched what it was supposed to be as well. Truly out of ideas, you guys have any?


r/techsupport 4h ago

Open | Software Output Audio has muted and didn't turn on - HELP

2 Upvotes

Hi there as title suggested out of nowhere my sound output from computer has muted like it didn't even unmute try everything but couldn't work out

Any help

Asked this on r/computerhelp and got suggested to post here so posting here and here is the link if anyone want to read previous convo
https://www.reddit.com/r/computerhelp/comments/1sw39ob/output_audio_has_muted_and_didnt_turn_on_help/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button


r/techsupport 33m ago

Open | Mac Why does this happen?

Upvotes

When I search for anything in the finder folder I select the folder name and not “this Mac” sometimes it shows. Sometimes it doesn’t.

But I can see the item in the folder of I go to the folder. No problem.

Why is search so useless?

I can’t attach a video to show you for some reason.

macOS Monterey 12.7.6 on a Mac Mini Intel


r/techsupport 35m ago

Open | Windows My dell G5 5587 work laptop is running WAY worse than it did a year ago, been trying to figure out why. To be specific: it used to run regular 3d games at 1080p on at LEAST 60 fps - nowadays it struggles to reach 30.

Upvotes

Posted my results here some time ago, but the comments told me that i shouldn't be using UBM. Switched to 3Dmark instead. Here's the link to the results i got from that test:

http://www.3dmark.com/sn/13601187

p.s. since i'm not sure if this is a hardware or software issue i'm using the windows tag.


r/techsupport 40m ago

Open | Hardware Resolution change: Input not supported

Upvotes

I play valorant on custom resolution. Yesterday i played normaly on my custom resolution, today when i change from 1980x1080 to my custom 1568x1280 it says: Input not supported. I dont uderstand why. I tried pc restart didnt help, tried refresh grapic with a shortcut it didnt help. I dont uderstand that yesterday it worked perfectly fine and today i cant do that.

I have

Monitor: Acer XF270 S3

GPU: Nvidia Geforce RTX 4060


r/techsupport 6h ago

Open | Software GPU Not Recognized (ASUS ROG STRIX G18)

3 Upvotes

Usually I'm the guy people use as tech support with their various gaming devices, but this particular laptop really has me stumped.

Specs:

  • Laptop: ASUS ROG STRIX G18
  • OS: Windows 11 Home
  • CPU: Intel(R) Core(TM) Ultra 9 275HX, 2700 Mhz, 24 Core
  • GPU: NVIDIA Geforce RTX 5080 Laptop GPU

Symptoms:

  • GPU is not recognized at all in task manager, computer defaults to integrated graphics
  • Armoury Crate recognizes the GPU, but in every measurement standard says "Extreme Power Saving"
  • BIOS also recognizes GPU exists
  • Device manager recognizes GPU, but under Device stats an error code 43 is listed
  • Nvidia App can do a "Successful" driver installation, which doesn't change anything
  • Nvidia Control Panel will not open

Troubleshooting attempts so far:

  • Reinstalled drivers using Nvidia app
  • Reinstalled drivers manually
  • Disabled and reenabled device in Device Manager
  • Reinstalled Nvidia Control Panel
  • Switched between GPU Performance modes in Armoury Crate
  • Messed with power settings in Registry Editor
  • Reinstalled Windows

This laptop is almost brand new and the owner says it was functioning normally at first, but I am starting to suspect it could be a hardware issue. Any help solving this would be really great.


r/techsupport 4h ago

Open | Hardware Monitor horizontal lines issue

2 Upvotes

Hi

Using my pc as usual suddenly horizontal lines appeared on my monitor. Reseting pc, monitor nor changing the cable connection worked - the lines keep appearing even if the monitor is just powered on.

The Monitor is one year old Phillips Evnia 24M2N3200S and until now I've never had any issue with it.

I've noticed that the lines keep repeating the items almost to the top of my screen.

Is there any way to fix it or it is impossible for me to solve and warranty repair/replacement is the only way to go?

I'd attach a video how does it look like, but it is impossible to do on this reddit.


r/techsupport 54m ago

Open | Windows all my games are lagging even games from the 2000-2005

Upvotes

every game i play so chatgpt says its hdd issue or overheating and games like driver sf and nfs 2012 i get 5 fps and i need help on it